Privacy
Policy
Introduction
We value your privacy very highly and know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy and is bound by the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act).
Your access to and use of the website http://whitersmilesdental.com.au is conditional upon your acceptance of and compliance with this Privacy Policy. When you accept our services, product, contact us, or visit the Whiter Smiles Dental website at www.whitersmilesdental.com.au you agree to the handling of your personal information according to this policy. Note: ‘Whiter Smiles Dental’, ‘We’, ‘Us’, ‘Our’ refers to WHITER SMILES DENTAL ABN 83179573088 and related entities. ‘You’, ‘Your’ refers to patients or individuals who contact WHITER SMILES DENTAL or access the Whiter Smiles Dental website.
If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
This Privacy Policy explains how we manage your personal information and the privacy practices we adhere to for our website and you’ll learn all about:
- the data we collect,
- how we use it,
- the controls we give you over your information, and;
- the measures we take to keep it safe.
How do we collect and use information?
The Whiter Smiles Dental website collects the following personal information from you in our online forms:
- First and Last name
- Email address
- Phone number (home, work and/or mobile)
- Home/Location Address
- Further personal heath related and health insurance related information.
By entering this information, you are providing personal information that will be used by Whiter Smiles Dental for the sole purpose of scheduling your appointment or returning your contact request.
If you choose to enrol as a subscriber of our website or subscribe to our blog, you will receive the occasional announcement and promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails. You can unsubscribe from the newsletters or blog by simply clicking on the “unsubscribe” link at the bottom of our emails and you will be immediately unsubscribed.
To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as occupation, gender and birth date), but it is not required.
What passive information do we collect?
Like many other websites, we also automatically collect and log other non-identifying information when you interact with our website:
- Device data:
We collect data from the devices and applications you use to access the Whiter Smiles Dental website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps. - Usage data:
We collect usage data that may include which Whiter Smiles Dental webpages you visit, what you click on, when you performed those actions, and so on. We do this to measure the effectiveness and performance of the Whiter Smiles Dental website, communication and booking platforms.
Except as set forth in this Privacy Policy or as specifically agreed to by you, Whiter Smiles Dental will not disclose any Personally Identifiable Information (PII) or Personal Health Information (PHI) it gathers from you on our website. We will only release Personally Identifiable Information or Personal Health Information to third parties:
- to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
- in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable Information or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order
Your Rights to Access and Control Your Personal Data
You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. Please contact us to start this process.
We share information with third parties who help us provide our services and supply our orders to you; for example —
- PayPal
- Square
Payments
We accept payments through Square and PayPal. When processing payments, some of your data will be passed to Square or PayPal, including information required to process or support the payment, such as the purchase total and billing information.
- Please see the Square Privacy Policy for more details:
- https://squareup.com/help/au/en/article/3796-privacy-and-security
- Please see the PayPal Privacy Policy for more details:
- https://www.paypal.com/us/webapps/mpp/ua/privacy-full
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Maintaining up-to-date software and safeguards.
Analytics and Advertising Services Provided by Others
Google Analytics
Whiter Smiles Dental website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Your usage of our website is tracked for usage analysis purposes using “cookies” and Javascript code served by Google. The information generated about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.
We use this information to conduct research and analysis to better understand how visitors are using the Whiter Smiles Dental website, so that we can improve our website experience.
Cookies
A cookie is a small piece of data sent from a website or application and stored on your computer or device by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyze our web traffic using an analytics package;
- Identify if you are signed in to the Website;
- Test content on the Website;
- Store information about your preferences;
- Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.
Our Policies for Children
We are committed to protecting the privacy of all children. Neither Whiter Smiles Dental nor any of its services are designed or intended to attract children under the age of 13.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Who We Are and How to Contact Us
If you have questions, concerns, suggestions or complaints on this policy, or about our collection or use of your information, please contact us at the following contact information:
- Izabella Jorek
- Owner & Director at Whiter Smiles Dental
- info@whitersmilesdental.com.au
- +61413114062
- Perth, Western Australia 6153
- Australia
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.